Support and Customer service

Jan Schnakenberg

Jan Schnakenberg



e!Sankey Support

e!Sankey Support

Support for e!Sankey Users

We find it important that you are able to get assistance when working with e!Sankey. Here are the different channels for you to get support:

  • e!Sankey Help Desk (e-Mail Support)
  • Frequently Asked Questions (FAQ)
  • e!Sankey User Forum
  • Video Tutorials on YouTube

Support and Service for e!Sankey

Should you encounter technical problems with the software, the staff of the e!Sankey Help Desk will be ready assist you. Users who have subscribed to the Maintenance and Service Support can also contact our help desk by telephone.

If you have any questions regarding Sankey diagrams or their application, or if you just want to find out how to make your Sankey diagrams look even better ... don't hesitate: talk to us!

e!Sankey Forum

e!Sankey Forum

The e!Sankey forum is where users can find interesting hints, product news and answers to all questions around e!Sankey. We also use this forum to provide support to our users, offer an additional contact option to our customers, and encourage discussions within the e!Sankey user community. go to e!Sankey Forum

go to e!Sankey Forum
e!SAnkey FAQ

Frequently Asked Questions (FAQ)

In our Frequently Asked Questions (FAQ) section you can browse for answers to the most commonly asked questions. You can search the FAQ for a keyword or group the questions by categories. The FAQ section is currently being revised and will be back shortly.

"You have a great product and very good service"

e!Sankey Tutorial Videos

The tutorial videos on the e!Sankey YouTube channel will help ypu learn the most important functions of the software. The videos are only 2-3 minutes each.

e!Sankey Video Tutorials

ifu Expert News

Monthly whitepaper, best practice examples etc. on sustainable production