Support and Service for e!Sankey
Should you encounter technical problems with the software, the staff of the e!Sankey Help Desk will be ready assist you. Users who have subscribed to the Maintenance and Service Support can also contact our help desk by telephone.
If you have any questions regarding Sankey diagrams or their application, or if you just want to find out how to make your Sankey diagrams look even better ... don't hesitate: talk to us!
e!Sankey Tutorial Videos
The tutorial videos on the e!Sankey YouTube channel will help you learn the most important functions of the software. The videos are only 2-3 minutes each, video on Live Link to Microsoft Excel is 10 mins.
The main windows in e!Sankey
In the video you will get an introduction of the main elements (windows) of e!Sankey: the drawing are of the Editor, the Properties dialog, the the Entries window, and the Controller.
First Steps: Drawing a Sankey diagram in e!Sankey
This video will show you the first basic steps to draw a Sankey diagram in e!Sankey. You learn how to place process symbols and draw an arrow between them. Then you can add a flow in the Sankey arrow and specify a flow quantity. These basic steps are all you need to remember to draw Sankey diagams.
Arrow points, waypoints and arrow routing
Learn about the arrow points and waypoints for Sankey arrows and how they can be used to determine the routing of arrows in the diagrams made with e!Sankey.
Connectivity: how arrows connect to processes
This video explains how arrows behave, when processes they connect to are moved in the Sankey diagram. The 'Connectivity' setting in the process properties determine to which side of the process (left, top, right, bottom) the arrow connects to. By default it is set to 'Free', and the arrow will just the shortest routing. As you choose another setting for connectivity in e!Sankey, the arrow is forced to attach to a process on a specific side.
e!Sankey Live Link to Microsoft Excel - Part 1
This video will show you how to link to cells in a Microsoft Excel worksheet and feed a Sankey diagrams with data.
e!Sankey Live Link to Microsoft Excel - Part 2
In this sequel to the Live Link video Part 1 we demonstrate how to update an e!Sankey diagram with data series from different years using Excel functions.